Privacy for Chicago charter quotes
- Home
- Privacy for Chicago charter quotes
What this notice covers
This policy explains how chicagocharterjets.com handles personal information when you request a private jet charter quote for Chicago. We are a charter broker: we gather trip details and pass them to independent operators who can actually fly the trip. See our terms for the separate matter of who holds operational control of any flight.
If you contact us by phone, email, or the quote form, this notice applies. If you reach a different site through a link, read that site's policy instead.
What we collect from quotes
To price a flight we need the basics: your name, a phone number and email address so we can reply, and trip details such as departure and arrival airports, travel dates, passenger count, and baggage needs. If you mention a tail number, a preferred FBO like Signature Aviation at O'Hare or Atlantic Aviation at Midway, or accessibility requirements, that goes into the request too.
We also collect routine technical data that any website receives, such as IP address, browser type, and which pages you viewed. We use it to keep the site working and to see which route pages, Chicago to New York or Chicago to Los Angeles for example, people actually use. Payment details for a booked trip are handled by the operator or their billing process, not stored on this site.
Why we use your information
We use your details for one main purpose: to prepare a quote and answer your request. That means matching your trip to aircraft and operators that fit the mission, confirming availability, and getting back to you with pricing. Prices you receive are estimates until an operator confirms the aircraft and crew.
We may also contact you about your specific request if something is unclear, such as a tight connection to a Bears game at Soldier Field or a departure time that affects which airport makes sense. We do not sell your information, and we do not rent your contact details to marketing lists.
Who sees your trip details
We share the trip details needed to quote and operate your flight with independent operators and their representatives. They need passenger counts, dates, and routing to price the trip and to meet their own regulatory and insurance obligations.
Operators are separate businesses. Once your request reaches them, their own privacy practices apply to how they handle it. We do not share your information with advertisers or data brokers. We may disclose information if the law requires it or to protect the site and the people who use it.
Calls may be recorded
Phone calls to and from our quote line may be recorded. We record calls to confirm trip details accurately, to keep a record of what was quoted, and for quality and training purposes. If you would rather not be recorded, say so at the start of the call and we will work with you another way, by email for instance.
Recordings are kept only as long as needed for those purposes and are not shared beyond the parties who need them to handle your request.
How long we keep data and contact
We keep quote request information for as long as needed to serve your request and to meet recordkeeping and legal obligations, then delete or anonymize it. Retention periods can differ between our records and those held by the operators who quote your trip.
You can ask what information we hold about you, request a correction, or ask us to delete it where the law allows. Email us through the contact details on this site and we will respond. If we change this policy, we will post the updated version on this page.